Here’s a refined version of your refund policy tailored for a service-based company:

Refund & Cancellation Policy – Future Labs Technology

Thank you for choosing Future Labs Technology for your professional training and certification needs. We are committed to delivering high-quality learning experiences. However, if you are not fully satisfied with our services, we are happy to assist you with a refund under the following conditions.

Eligibility for Refunds

• Refund requests must be made within 15 days from the date of enrollment.

• To be eligible, you must not have completed more than 20% of the course content or attended a significant portion of the live training.

• Refunds are not applicable for courses that include downloadable materials, personalized mentorship, or certification exams.

How to Request a Refund

If you believe you qualify for a refund, please follow these steps:

1. Contact Us: Email our Customer Support team at support@futurelabstechnology.com within 15 days of enrollment.

2. Provide Details: Include your order number, course name, and reason for the refund request.

3. Review Process: Our team will assess your request and respond within 5 business days.

Refund Approval & Processing

• If approved, your refund will be processed to your original payment method within 15 business days.

• If your request is denied, we will provide a detailed explanation along with alternative solutions.

Cancellation Policy

Cancellation within 15 Days

If you decide to cancel your enrollment within 15 days, we will process a refund as per the eligibility criteria mentioned above.

Cancellation after 15 Days

• Unfortunately, refunds cannot be processed beyond the initial 15-day period.

• However, in special cases of unforeseen circumstances, Future Labs Technology reserves the right to offer course rescheduling or alternative solutions at our discretion.

At Future Labs Technology, we value your trust and are committed to ensuring a seamless learning experience. If you have any concerns, feel free to reach out to us at support@futurelabstechnology.com.